The Programs team is participating in an exciting pilot program for Imagine LA’s Social Benefit Navigator (Navigator).
The Navigator is an easy-to-use, web-based, time-saving tool for case managers and potential benefit recipients to navigate the extremely complex public benefit and tax credit landscape (federal, state and county). The Navigator’s human-centered design is anchored in research and recommendations from USC’s Center of Social Innovation, vast lived experience/expertise input and Imagine LA’s 15 years working alongside families trying to navigate public benefits. The pilot will run from January to June. The team will participate in regular feedback sessions with the goal of connecting participants with additional resources of which they may not have been aware, especially valuable during these challenging times.
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