Small Businesses, Big Challenges

We surveyed small businesses in Los Angeles and nationally to understand practices and supports for employee upskilling. 

To provide further context and insight into small business’ practices and challenges with respect to upskilling, we conducted two anonymous Los Angeles focus groups with business leaders, as well as three one-on-one interviews with Key Respondents knowledgeable of small business concerns and practices. Survey results and focus group feedback are presented in the research brief below. 


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